24/7 emergency support when you need it most.
If you are a PPS Short-Term Insurance member, help is always one call away – whether it is a roadside breakdown or a home emergency.
What your emergency service covers.
Roadside
Breakdown assistance
Towing to the nearest approved repairer
Battery jump-start
Flat tyre change
Emergency fuel delivery (you pay for the fuel)
Home emergency
Plumbing emergencies (burst pipes, blocked drains)
Electrical faults and power failures
Essential appliance breakdown (geyser, stove, fridge)
Broken fixed glass (windows, doors)
Locksmith services
What to do when you need help.
Enhance your protection with optional benefits designed to support your family, profession and long-term financial well-being.
Make sure you are safe
Move to a safe location where possible.
Call 080 000 8773
Have your policy number ready if possible.
Explain your situation
We will confirm your details and location.
Help is on the way
A service provider is dispatched directly to you.
Damage to your vehicle or home? You may also need to log a claim.
An emergency callout gets help to you. If something was damaged or stolen in the incident, that is a separate claim process. Log it as soon as possible so the assessment is not delayed.
Save this number now
Click below to save our emergency number as a contact on your device.
24/7 assistance