Sickness & Permanent Incapacity Benefit
Download the forms required to submit a claim for Sickness or Permanent Incapacity benefits. Find the correct contact details and browse answers to common questions.
Download claims forms
Download and complete the relevant forms below before submitting your claim. PPS may request additional supporting medical documentation depending on your claim.
Submit your completed claim
Email your completed claim forms to the correct PPS claims team. If you're unsure which forms you need, contact the team for assistance.
Sickness Benefit: claims@pps.co.za
Permanent Incapacity Benefit: PIclaims@pps.co.za
Claim-related enquiries:
E: memberservices@pps.co.za
T: 0860 123 777 or +27 (0)10 085 3820
Monday - Friday: 07:00 to 19:00
Saturday: 08:00 to 13:00

Find the answers you are looking for
We’ve answered some of the most common questions to help you better understand this solution and make informed decisions with confidence.
You can claim if you’re unable to carry out your usual professional duties because of sickness or injury.
Sickness Benefits are subject to either a 7-day or 30-day waiting period, depending on your policy. Please refer to your Policy Certificate to confirm which waiting period applies.
Yes. Claims may include weekends and public holidays.
There is no limit to the number of claims you may submit. However, claims for the same, consequential or related sickness condition are limited to 728 days.
yes, pregnancy-related sickness claims are covered subject to a ten-month period applicable from the benefit start date and from any increase in cover and policy terms outlined in your PPS Provider Policy.
You may be eligible to submit a claim for partial Sick Pay benefit.