PPS is a licensed life insurer, controlling company and authorised FSP.

PPS Sickness and Permanent Incapacity benefit

Download the forms required to submit a claim for Sickness or Permanent Incapacity benefits. Find the correct contact details and browse answers to common questions.

Download claims forms

Download and complete the relevant forms below before submitting your claim. PPS may request additional supporting medical documentation depending on your claim.

Sickness benefit
Declaration by member
Completed by you
Declaration by doctor
Completed by your treating doctor or specialist
Pregnancy-related sickness benefit
Declaration by member form
Completed by you
Declaration by doctor form
Completed by your treating obstetrician or gynaecologist
Coronavirus (COVID-19)-related Sickness
COVID-19 declaration by member form
Completed by you
COVID-19 declaration by doctor form
Completed by your treating doctor or specialist
Psychiatric conditions
Declaration by member form
Completed by you
Declaration by psychiatrist
Completed by your psychiatrist
where to send your claim

Submit your completed claim

E-mail your completed claim forms to the correct PPS Claims team. If you are unsure which forms you need, contact the team for assistance.

Sickness benefit:
claims@pps.co.za
Permanent Incapacity benefit: PIclaims@pps.co.za

Illustration of the PPS claims process steps
PPS Sickness and Permanent Incapacity Benefit

Find the answers you are looking for

We have answered some of the most common questions to help you better understand this solution and make informed decisions with confidence.

What is the procedure if my sickness claim has been paid for 728 cycle days?

At this stage, your claim will undergo an assessment for Permanent Incapacity, which may be classified as either partial or total based on the severity of your condition. You will receive detailed information regarding any additional requirements well in advance, specifically at the 550-day mark.

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What types of hospitals are covered?

• District, regional and provincial hospitals
• Private hospitals
• Spinal rehabilitation centres
• Hospitals specialising in infectious diseases
• Accredited rehabilitation step-down facilities (such as Life Rehab)
• Step-down institutions
• Frail-care facilities

Which hospitals are not covered?

Facilities specialising in alcohol and substance abuse rehabilitation.

When can I claim for Sickness Benefit?

You can claim if you are unable to carry out your usual professional duties because of sickness or injury.

When does the benefit start paying?

Sickness Benefits are subject to either a 7-day or 30-day waiting period, depending on your policy. Please refer to your Policy Certificate to confirm which waiting period applies.

Can I claim for weekends and public holidays?

Yes. Claims may include weekends and public holidays.

Is there a limit to the number of sickness claims I can submit?

There is no limit to the number of claims you may submit. However, claims for the same, consequential or related sickness condition are limited to 728 days.

Can I claim for a pregnancy-related illness?

Yes, pregnancy-related sickness claims are covered subject to a ten-month period applicable from the benefit start date and from any increase in cover and policy terms outlined in your PPS Provider Policy.

What if I can only resume part of my duties after being completely incapacitated?

You may be eligible to submit a claim for partial Sick Pay benefit.